{"id":204,"date":"2022-01-20T20:59:09","date_gmt":"2022-01-20T20:59:09","guid":{"rendered":"https:\/\/www.lepointensante.com\/performance\/?p=204"},"modified":"2022-02-15T16:14:42","modified_gmt":"2022-02-15T16:14:42","slug":"atelier-2-1-utilisation-optimale-des-donnees-pour-une-amelioration-continue-de-la-performance","status":"publish","type":"post","link":"https:\/\/www.lepointensante.com\/performance\/2022\/01\/20\/atelier-2-1-utilisation-optimale-des-donnees-pour-une-amelioration-continue-de-la-performance\/","title":{"rendered":"Atelier 2-1 Utilisation optimale des donn\u00e9es pour une am\u00e9lioration continue de la performance"},"content":{"rendered":"

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Atelier 2-1<\/h1>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb3.25″ custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.11.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.11.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_divider color=\u00a0\u00bb#8300E9″ divider_position=\u00a0\u00bbcenter\u00a0\u00bb divider_weight=\u00a0\u00bb2px\u00a0\u00bb _builder_version=\u00a0\u00bb4.11.1″ max_width=\u00a0\u00bb90px\u00a0\u00bb max_width_tablet=\u00a0\u00bb12%\u00a0\u00bb max_width_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb custom_margin=\u00a0\u00bb|||\u00a0\u00bb animation_style=\u00a0\u00bbflip\u00a0\u00bb animation_delay=\u00a0\u00bb50ms\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.11.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.11.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.11.1″ header_font=\u00a0\u00bbMerriweather|700|||||||\u00a0\u00bb header_font_size=\u00a0\u00bb46px\u00a0\u00bb header_line_height=\u00a0\u00bb1.3em\u00a0\u00bb custom_margin=\u00a0\u00bb||0px|\u00a0\u00bb animation_style=\u00a0\u00bbflip\u00a0\u00bb animation_direction=\u00a0\u00bbtop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Utilisation optimale des donn\u00e9es pour une am\u00e9lioration continue de la performance<\/h1>\n

<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ custom_padding_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb admin_label=\u00a0\u00bbHero\u00a0\u00bb _builder_version=\u00a0\u00bb3.22″ use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_start=\u00a0\u00bb#ffffff\u00a0\u00bb background_color_gradient_end=\u00a0\u00bb#e7edf9″ custom_margin=\u00a0\u00bb|||\u00a0\u00bb custom_padding=\u00a0\u00bb100px||100px|\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb130px||130px|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb3_4,1_4″ _builder_version=\u00a0\u00bb4.11.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb3_4″ _builder_version=\u00a0\u00bb4.11.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.11.1″ text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb text_line_height=\u00a0\u00bb1.8em\u00a0\u00bb custom_margin=\u00a0\u00bb25px|||\u00a0\u00bb animation_style=\u00a0\u00bbflip\u00a0\u00bb animation_direction=\u00a0\u00bbtop\u00a0\u00bb animation_delay=\u00a0\u00bb100ms\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Dans le cadre d\u2019un vaste chantier de transformation num\u00e9rique, le CISSS de la Mont\u00e9r\u00e9gie-Ouest a d\u00e9velopp\u00e9 deux solutions informationnelles en soutien aux activit\u00e9s des trajectoires AVC et niveau de soins alternatifs (NSA). Bien que les besoins des usagers \u00e9voluant dans ces trajectoires soient sp\u00e9cifiques, les objectifs poursuivis par le d\u00e9veloppement d\u2019une solution technologique demeuraient communs.<\/p>\n

Ainsi, la cr\u00e9ation de ces solutions devait permettre de :<\/p>\n

\u2022 Suivre en temps r\u00e9el le cheminement de l\u2019usager \u00e0 travers sa trajectoire;<\/p>\n

\u2022 Assurer un acc\u00e8s instantan\u00e9 \u00e0 une s\u00e9rie de statistiques et d\u2019indicateurs qui s\u2019actualisent en continu et qui soutiennent la prise de d\u00e9cision;<\/p>\n

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St\u00e9phane Dubuc<\/strong><\/h3>\n

Directeur et charg\u00e9 de projet<\/em>
\nCISSS de la Mont\u00e9r\u00e9gie-Ouest<\/em>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.11.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.11.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.11.1″ text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb text_line_height=\u00a0\u00bb1.8em\u00a0\u00bb custom_margin=\u00a0\u00bb25px|||\u00a0\u00bb animation_style=\u00a0\u00bbflip\u00a0\u00bb animation_direction=\u00a0\u00bbtop\u00a0\u00bb animation_delay=\u00a0\u00bb100ms\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

\u2022 Offrir une exp\u00e9rience de communication contextualis\u00e9e par des notifications courriel et SMS pour garder les utilisateurs inform\u00e9s en tout temps;<\/p>\n

\u2022 Avoir des acc\u00e8s multiplateformes permettant de d\u00e9buter une t\u00e2che sur une station de travail et de la terminer sur le mobile ou la tablette;<\/p>\n

\u2022 Soutenir une synergie d\u2019am\u00e9lioration continue en faisant ressortir les enjeux cliniques et les obstacles \u00e0 la fluidit\u00e9;<\/p>\n

\u2022 D’\u00e9liminer les syst\u00e8mes parall\u00e8les de compilation des donn\u00e9es et r\u00e9duire les risques d\u2019erreur;<\/p>\n

\u2022 Encourager la reconnaissance des efforts et l\u2019identification des bons coups;<\/p>\n

\u2022 Valoriser les comportements attendus par les \u00e9quipes et de soutenir la gestion du changement;<\/p>\n

\u2022 Assurer la qualit\u00e9 et la s\u00e9curit\u00e9 de l\u2019information.<\/p>\n

Afin de r\u00e9unir les conditions gagnantes, quelques travaux pr\u00e9alables ont \u00e9t\u00e9 r\u00e9alis\u00e9s. Ces travaux ont \u00e9t\u00e9 accomplis en impliquant l\u2019ensemble des \u00e9quipes concern\u00e9es.<\/p>\n

\u2022 Production et d\u00e9ploiement de guides de pratiques cliniques;<\/p>\n

\u2022 R\u00e9vision et simplification des processus de travail;<\/p>\n

\u2022 Mise en place de structures de communication formelle;<\/p>\n

\u2022 Cr\u00e9ation d\u2019une dynamique de collaboration entre les intervenants impliqu\u00e9s.<\/p>\n

Les solutions AVC et NSA ont \u00e9t\u00e9 d\u00e9velopp\u00e9es et implant\u00e9es dans des \u00e9ch\u00e9anciers respectifs de 14 et 12 semaines.<\/p>\n

Pour ce faire, le CISSS s\u2019est associ\u00e9 \u00e0 un partenaire d\u2019affaires, OCTOPUS. Ce choix a repos\u00e9 sur son approche agile, son exp\u00e9rience en transformation num\u00e9rique et sa plateforme de d\u00e9veloppement \u00ab\u00a0nocode\u00a0\u00bb.<\/p>\n

De cette exp\u00e9rience, nous retenons que pour assurer une valorisation optimale des donn\u00e9es en sant\u00e9 nous devons :<\/p>\n

1- Obtenir rapidement une solution informationnelle qui soutient et qui s\u2019adapte aux processus de travail et aux trajectoires cliniques plut\u00f4t que d\u2019imposer les fa\u00e7ons de faire.<\/p>\n

2- Avoir acc\u00e8s aux donn\u00e9es en temps r\u00e9el, sans transcription dans d\u2019autres syst\u00e8mes pour pouvoir les utiliser pour la prise de d\u00e9cision op\u00e9rationnelle, tactique ou strat\u00e9gique. Pour ce faire, les donn\u00e9es doivent \u00eatre fiables, de qualit\u00e9 et accessibles sur tous types de plateformes. Dans ce contexte, l\u2019interop\u00e9rabilit\u00e9 des syst\u00e8mes devient un levier incontournable.<\/p>\n

3- Assurer que les solutions soient aliment\u00e9es de donn\u00e9es saisies par les acteurs de proximit\u00e9 o\u00f9 se cr\u00e9e la r\u00e9elle valeur ajout\u00e9e.<\/p>\n

Ceci passe par une adh\u00e9sion des principaux utilisateurs. Des strat\u00e9gies de reconnaissance et de valorisation des comportements attendus (gamification) contribuent \u00e0 susciter l\u2019engagement des parties prenantes.<\/p>\n

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Atelier 2-1Utilisation optimale des donn\u00e9es pour une am\u00e9lioration continue de la performance Dans le cadre d\u2019un vaste chantier de transformation num\u00e9rique, le CISSS de la Mont\u00e9r\u00e9gie-Ouest a d\u00e9velopp\u00e9 deux solutions informationnelles en soutien aux activit\u00e9s des trajectoires AVC et niveau de soins alternatifs (NSA). Bien que les besoins des usagers \u00e9voluant dans ces trajectoires soient […]<\/p>\n","protected":false},"author":766,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"1080","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[24,23],"tags":[],"class_list":["post-204","post","type-post","status-publish","format-standard","hentry","category-ateliers","category-programme"],"_links":{"self":[{"href":"https:\/\/www.lepointensante.com\/performance\/wp-json\/wp\/v2\/posts\/204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lepointensante.com\/performance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lepointensante.com\/performance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lepointensante.com\/performance\/wp-json\/wp\/v2\/users\/766"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lepointensante.com\/performance\/wp-json\/wp\/v2\/comments?post=204"}],"version-history":[{"count":5,"href":"https:\/\/www.lepointensante.com\/performance\/wp-json\/wp\/v2\/posts\/204\/revisions"}],"predecessor-version":[{"id":337,"href":"https:\/\/www.lepointensante.com\/performance\/wp-json\/wp\/v2\/posts\/204\/revisions\/337"}],"wp:attachment":[{"href":"https:\/\/www.lepointensante.com\/performance\/wp-json\/wp\/v2\/media?parent=204"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lepointensante.com\/performance\/wp-json\/wp\/v2\/categories?post=204"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lepointensante.com\/performance\/wp-json\/wp\/v2\/tags?post=204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}